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The First Response Code:
At First Response Custom Cleaning, we believe service starts with showing up.
Our work is built around care, safety, and trust. From the carpets under your feet, to the air moving through your home, to the dryer vent that helps protect your property, we take every service seriously because every detail matters.
We respond with professionalism, respect, and purpose. Whether we are deep cleaning carpets, improving indoor air quality through air duct cleaning, or helping reduce fire risk with dryer vent cleaning, our mission is to leave every home and business cleaner, safer, and more comfortable than we found it.
We believe in honest work, clear communication, and doing the job the right way. We respect the properties we enter, the people we serve, and the trust our customers place in us.
This is our commitment:
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To protect the comfort of your home.
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To improve the air you breathe.
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To care for the surfaces you live on.
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To reduce hidden risks before they become bigger problems.
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To serve every customer with integrity, professionalism, pride, & most importantly honesty.
First Response Custom Cleaning:
Cleaner spaces. Safer systems. Healthier homes.
Areas We Service:
First Response Custom Cleaning proudly serves Newport News, Hampton, Smithfield, Isle of Wight, Yorktown, Williamsburg, Poquoson, Norfolk, Chesapeake, Portsmouth, Suffolk, Virginia Beach, and surrounding Hampton Roads communities with dependable, professional carpet, air duct, & dryer vent cleaning services.
First Response Custom Cleaning provides professional carpet and rug cleaning in Newport News, VA, and surrounding Hampton Roads communities. Our carpet cleaning process is designed to remove built-up dirt, stains, odors, allergens, and everyday wear from the carpets and rugs your family uses every day.
Our multi-step carpet cleaning process begins with a detailed pre-inspection to identify stains, traffic lanes, pet concerns, fiber type, and any areas that need special attention. From there, we vacuum, apply professional pre-treatment, deep scrub the carpet fibers, perform hot water extraction, apply post-treatment as needed, and finish with deodorizing to leave your carpets cleaner, fresher, and more comfortable.
Whether you need routine carpet maintenance, move-out carpet cleaning, pet odor treatment, rug cleaning, or a full-home carpet refresh, our team is ready to help restore the look and feel of your floors.
First Response Custom Cleaning proudly serves Newport News and all surrounding areas of Hampton Roads with dependable, professional carpet and rug cleaning services.
Carpet Cleaning
First Response Custom Cleaning provides professional dryer vent cleaning in Newport News, VA, and surrounding areas throughout Hampton Roads. Our dryer vent cleaning service helps remove built-up lint, dust, debris, and blockages that can reduce dryer performance, increase energy use, and create a serious fire hazard.
Our process starts with a camera inspection (If needed for blockages) to assess the inside of the dryer vent line, identify buildup, check for restrictions, and look for potential safety concerns. From there, we use professional-grade dryer vent cleaning equipment and compressed air when needed to clear lint and debris from the vent system. This helps improve airflow, reduce drying times, support better dryer efficiency, and protect your home from avoidable risks.
If your clothes are taking longer to dry, your dryer feels hotter than normal, you notice a burning smell, or it has been more than a year since your last cleaning, it may be time to schedule dryer vent service.
Dryer Vent Cleaning
First Response Custom Cleaning provides professional air duct cleaning in Newport News, VA, and surrounding areas throughout Hampton Roads. Our air duct cleaning service is designed to help remove dust, allergens, debris, pet dander, and buildup from your HVAC duct system so your home can feel cleaner, fresher, and more comfortable.
Using powerful truck-mounted air duct cleaning equipment, we inspect your system and clean the ductwork with professional rotary brushes and compressed air. This process helps loosen and remove contaminants from the air ducts, improving airflow and supporting better HVAC efficiency.
Over time, dust, dirt, pet hair, and allergens can collect inside your duct system and continue circulating through your home. Professional air duct cleaning can help improve indoor air quality, reduce airborne debris, and support a cleaner living environment for your family.
If you notice excessive dust, allergy irritation, musty odors, weak airflow, or buildup around your vents, it may be time to schedule air duct cleaning.
Air Duct Cleaning
First Response Custom Cleaning proudly serves Newport News, Hampton, Smithfield, Isle of Wight, Yorktown, Williamsburg, Poquoson, Norfolk, Chesapeake, Portsmouth, Suffolk, Virginia Beach, and surrounding Hampton Roads communities with dependable, professional carpet, air duct, & dryer vent cleaning services.
Other Services We Offer
Tile & Grout Cleaning
Professional tile and grout cleaning in Newport News, VA, serving homes and properties throughout Hampton Roads. We remove built-up dirt, stains, soap residue, and grime to help restore kitchens, bathrooms, entryways, and tiled floors.
Upholstery Cleaning
Refresh your furniture with professional upholstery cleaning in Newport News and surrounding Hampton Roads areas. We clean sofas, chairs, sectionals, and fabric furniture to help remove dirt, odors, stains, and everyday buildup.
Emergency Water Extraction
Fast emergency water extraction services in Newport News, VA, and Hampton Roads. We remove standing water from carpets, flooring, and affected areas to help reduce damage and begin the cleanup process quickly.
Vacant Move In/Out Cleans
Detailed vacant move-in and move-out cleaning for rental homes, apartments, real estate listings, and property managers across Hampton Roads. We help prepare properties for new tenants, owners, buyers, or showings.
STR/Airbnb Cleaning
Reliable STR and Airbnb cleaning in Norfolk, Hampton, & Virginia Beach. With over 10 years of experience in short-term rental cleaning and management, we understand fast turnovers, guest-ready presentation, and the details that protect your reviews.
STR/Airbnb Management
Local STR and Airbnb management support for owners and hosts throughout Hampton Roads. With over 10 years in short-term rental cleaning and management, we help with guest communication, trash coordination, supply checks, access codes, vendor scheduling, and turnover support.
